Risk of Coronavirus (COVID‑19) Transmission at Cornwall Physio

The Government published a Statutory Instrument on 26th March 2020, no. 350 ‘The Health Protection (Coronavirus, Restrictions) (England) Regulations 2020’ confirming that it is lawful for a Physiotherapist practice to remain open. It further defines those people who are classed as ‘vulnerable’.

In accordance with up-to-date Government and Public Health England guidance Cornwall Physio has taken precautions to protect our patients and team members. These include rigorous sanitization procedures. We also request that any symptomatic patients follow NHS
guidance on self-isolation and refrain from visiting the practice at this time. Despite this, there is a risk of transmission of the Coronavirus (COVID-19) and it is important that you are aware of the risk.


  • All patients contacting us for an appointment are triaged by a member of our team over the telephone to establish their status (asymptomatic / symptomatic / self-isolating / living with someone symptomatic or self-isolating / have been in contact with anyone symptomatic).
  • Only people in the asymptomatic category can attend the practice.
  • A second triage is conducted at the practice by a team member.
  • A strict cleaning, sanitation and infection control protocol is adhered to.
  • Practice layout has been adapted to maintain social distancing between patients and all team members where possible.
  • All Physios wear fresh aprons and gloves for each new patient, clean down their treatment rooms and equipment between treatments and CSP compliant face masks.
  • Treatment rooms and communal areas are also regularly treated with a UV lamp


In addition to those with COVID-19 symptoms, self-isolating, living with someone with symptoms / self-isolating, or have been in contact with anyone with or suspected to have COVID-19, we are currently not accepting patients from the ‘highly vulnerable’ at
risk groups defined below, unless discussed with us and approved with additional measures put in place:

  • Have a long-term health condition/ Underlying Medical Conditions as listed below:
    • Chronic respiratory diseases, including COPD, emphysema or bronchitis.
    • Chronic heart disease, such as heart failure.
    • A weakened immune system due to conditions such as HIV and AIDS, or medicines such as steroid tablets or chemotherapy.
    • Anyone who has received an official government letter advising them that they are high risk for complications due to Covid-19
  • Those people from the ‘vulnerable’ at risk group (including over 75s and pregnant patients) are advised to contact us for a phone consultation if they have a medical need for Physiotherapy care.
  • Those people either living in an area that has a temporary ‘lockdown’ or restrictions, or  they have travelled from a quarantined Country and should therefore be isolating for 14 days.

Additional measures have also been placed by our clinic as follows:-

If you have any symptoms please DO NOT attend your appointment unless you have been tested for COVID-19 and the results have come back negative, or you have isolated for 14 days. If you have a cold please treat the symptoms as possible COVID19 get a test and rebook your appointment for the following week, when hopefully you feel better.

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